Warranty

We will replace your icebreaker garment within 1 year of purchase if it has been damaged by faulty fabric, stitching or manufacturing if returned along with proof of purchase from an authorized seller. Damage that occurs after a year is usually caused by wear and tear.

This warranty applies only to Products purchased from icebreaker
or an icebreaker authorized seller, is limited to the original purchaser and is nontransferable, except where prohibited by applicable local law. icebreaker reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. 

This warranty gives specific legal rights; it does not affect any other statutory rights you may have as a consumer and which may vary by state and country. 

Please allow 5-7 business days for an email response from customer service.

Comfort guarantee

We guarantee icebreaker to be the world’s most comfortable & best performing merino clothing. If you’re not completely satisfied with your icebreaker, return it within 30 days, along with proof of purchase from an authorized seller, using the instructions below and we’ll be happy to refund it.

1. If you purchased your icebreaker from icebreaker.com, please begin the RMA process here.
2. If you purchased your icebreaker from a local retailer or one of our icebreaker Touch Labs, please return your product directly to them. Contact us with any questions or issues.